How can DevOps scale your D2C/B2C business? Amit Jain November 23, 2022

Scaling a firm is easier and less expensive with DevOps. With less labor, you may achieve massive economies of scale and higher throughput. By reducing human effort, automation can help your B2C and D2C businesses manage at a lesser cost and more efficiently. In most firms, continuous integration is a key area for progress. You may have a dozen or more systems, rather than relying on a single one. If those systems don’t communicate with one another, silos form, which exacerbates communication and management issues as your organization grows. 

“According to research, 60% less time is spent handling support cases by using DevOps rather than any Traditional Ops.”

Here is how leveraging DevOps can help you align customer business needs and requirements:

1 – Improved Customer Experience:

Customer input is always valuable since it aids firms in making adjustments and taking measures that improve the customer experience. This stage allows customers to immediately acknowledge your goods and assists you in making necessary improvements. Furthermore, customer feedback improves quality, lowers risks and costs, and streamlines the process from beginning to end. This ideology improves client engagement by allowing for the faster development of relevant applications. All apps are produced fast with the highest respect for client demands and desires, thanks to the joint work. End-users benefit from DevOps’ integrated cultural base, which offers them efficient and regular upgrades in order to optimize customer happiness.

2 – Faster Delivery:

Typically, the development team builds the code first, then tests it in a safe setting before handing it over to the operations team for production. The production process is slowed as a result of misunderstandings about infrastructure, configuration, deployment, log management, and monitoring since the two teams aren’t aligned

Companies can actually expedite delivery and reduce release time, because of synchronization brought in by DevOps. Furthermore, it enables early error detection, ensuring that code is always in a ready form. Companies can go to market in a timely manner and gain a competitive advantage as a result of the combined effects of all of these factors.

Reduces Failure Rate:

Living with the looming possibility of IT failure is harmful to a company’s reputation, especially if it affects the customer-facing side of the organization. Internally, they have the potential to hurt the company’s bottom line. DevOps minimizes failure rates while speeding up recovery times. This is largely owing to its iterative and continuous development style, which allows for modifications in the event of a crisis. Because of the shorter development cycle, DevOps encourages regular code versions. As a result, coding flaws are easily and quickly identified. Teams can apply agile programming techniques to reduce the number of implementation failures by utilizing their time. When development teams and activities collaborate to share ideas and grow together, it is easier to recover any losses caused by blunders.

Better Sales Numbers:

The purpose of enterprise DevOps isn’t to enable ten application deployments every day. It’s about achieving operational efficiencies and a more consistent, predictable, and repeatable operational environment. Companies can use this philosophy to automate repetitive processes without fear of making mistakes. Through periodic backups and rollovers, development can become more resilient and stable. Regression and performance testing can quickly bring about a tiny adjustment. Companies can save a lot of money if all of these functions are automated. If a company’s scale is large, this can result in huge financial benefits.


In D2C and B2C businesses, customers will be disappointed if your expansion leads it to stumble due to misunderstanding, ineffective working culture, miscommunication, or delivery capacity. Manual processes were good when you were just starting off. Now, they prevent you from moving quickly enough. Either you’ll be blowing things up or you’ll be hopelessly attempting to stay afloat. All of this is exhausting. Now is an excellent time to look at new DevOps Tools on the market that can save you time and money while allowing you to handle considerably higher volumes in all areas of your business.